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Starting July 31, members of the public are required to wear masks when entering our buildings.

We have resumed regular hours, and our Offices are open from 8:30 a.m. to 4:30 p.m. at the King Street and Central Street entrances as well as the entrance to Recreation & Parks Services at the lower floor entrance to the Annex Building. If you feel your visit with us will take some time, please call ahead and we can book.

Residents whose income is directly affected by COVID-19 may be eligible for low-interest financing on property tax payments as well as an extension on the payment deadline. Interest will also be withheld for affected property owners until August 31.

What to expect

Customers will be served one at a time at front counters equipped with plexiglass shields, and sanitization measures will follow each transaction. Waiting areas are stickered with social distancing markers allowing a limited number of people inside. Customers are asked to sanitize their hands upon entry to and exit from each building. Frontline staff may wear facemasks for their and customer protection. Everyone is required to wear a mask and maintain a 6-foot (2-metre) distance from each other. Public access in the municipal offices will be limited with only some areas open to the public. The number of customers permitted inside will also be limited to accommodate guidelines issued by Public Health.

Alternate access to services encouraged

The Municipality offers online payment options for tax payments, including online banking and credit card payments. Tax payments in the form of cheque as well as permit applications are also accepted in one of two available drop boxes located at the Chester offices. Staff are always available via telephone and email during regular hours.

Residents are asked to stay home if they are sick or have any COVID-19 symptoms. Visit www.novascotia.ca/coronavirus for a comprehensive list of symptoms. Call 811 if any of the conditions apply. If you are returning home or visiting your cottage from out of province, you are reminded to self-quarantine for 14 continuous days.


  • All future Council meetings will be conducted online and minutes posted within 24 hours;
  • All recreational programming is reimagined. Call 902-275-3490;
  • All municipal facilities are open.  Call 902-275-3490;
  • Public washrooms located in municipal and provincial parks are closed for now.
  • The Community Garden is open;
  • Municipal boat launches, wharves and floats are open unless removed for the season;
  • Kaizer Meadow Landfill has resumed regular hours. Call 902-275-2330;
  • The Household Hazardous Waste drop-off has reopened.
  • The Safe Sharps program has mostly resumed. Call ahead.

Council also announced funding relief for non-profit organizations because of COVID-19 as well as development of funding programs to alleviate financial stress for the small business sector. Read it here or visit our Financial Relief page.

For all updates on COVID-19 (coronavirus disease) in Nova Scotia, visit the Nova Scotia Government website. There, you will find risks, prevention, symptoms, travel advice, how to prepare. Visit Government of Canada website for information on the steps our Federal Government are taking on our behalf.

If you have travelled outside of the country, you are required to self-isolate immediately for 14 days whether you have symptoms or not. If you are exhibiting symptoms, please call 811 for assessment options.

Local preparation

We are taking advisement from the Chief Medical Officer of Health and encouraging residents to prepare as much as they can and practice preventive measures. Preventive measures include:

  • wash your hands frequently
  • avoid touching your face
  • stay at home if you are sick to avoid spreading illness
  • do not share items that could have saliva on them
  • clean surfaces like taps, door knobs, light switches, etc.

Fire Departments

Medical calls

Jeff Fraser, Director of Provincial Operations for EHS Operations, explains the modified response for fire departments in relation to medical calls (1:41 in length).

Burn Ban

Check burn restrictions each day at https://novascotia.ca/burnsafe/ to see if domestic burning is permitted in their area before they burn brush or start a backyard fire. Also, check the Municipality's Outdoor Fire By-Law. You can also call the toll-free phone line at 1-855-564-2876 (BURN) and listen to the recorded message.

Daily burn restrictions do not apply to provincial, federal or private campgrounds.

You can report wildfires by calling 911 if it’s an emergency or call 1-800-565-2224 to report unsafe burning practices.

Industrial burning

Industrial permits with strict requirements will be available for all burning classed as industrial. Industrial burning means burning that it is carried out by a person for remuneration or it is carried out for land-clearing or agricultural purposes, or the material being burned is in more than 2 piles of any size, or the material being burned is wider than 3 m in diameter or taller than 2 m. 

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