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Phase 2 Reopening!

Starting June 15, you will have limited access to in-person services at Municipal Offices as Phase 2 of our reopening plan begins. The Main Office, at 151 King Street in Chester, will open for in-person tax payments with limited hours – 9:00am to 3:00pm. All other services offered by Finance staff are by appointment only. Please call 902-275-3554 for more information, or to make an appointment. Residents whose income is directly affected by COVID-19 may be eligible for low-interest financing on property tax payments as well as an extension on the payment deadline. Interest will also be withheld for affected property owners until August 31.

Appointments can also be scheduled for services offered by the Infrastructure and Operations Department, such as sewer connection applications and pick up of mini bins for organic collection. Please call 902-275-1312 for an appointment.

The Community Development & Recreation Department in the Annex Building will open on June 22 by appointment only. For information or to setup an appointment, please call:

Kaizer Meadow Landfill has already resumed regular hours and reopened its Household Hazardous Waste site and Public Drop-off.

What to expect

Customers will be served one at a time at front counters equipped with plexiglass shields, and sanitization measures will follow each transaction. Waiting areas are stickered with social distancing markers allowing a limited number of people inside. Customers are asked to sanitize their hands upon entry to and exit from each building. Frontline staff may wear facemasks for their and customer protection. Everyone is required to maintain a 6-foot (2-metre) distance from each other. Public access in the municipal offices will be limited with only some areas open to the public. The number of customers permitted inside will also be limited to accommodate guidelines issued by Public Health.

Alternate access to services encouraged

The Municipality offers online payment options for tax payments, including online banking and credit card payments. Tax payments in the form of cheque as well as permit applications are also accepted in one of two available drop boxes located at the Chester offices. Staff are always available via telephone and email during regular hours.

Residents are asked to stay home if they are sick or have any COVID-19 symptoms. Visit www.novascotia.ca/coronavirus for a comprehensive list of symptoms. Call 811 if any of the conditions apply. If you are returning home or visiting your cottage from out of province, you are reminded to self-quarantine for 14 continuous days.

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