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COVID-19 Community Services

Below is an alphabetized list of services offered by community organizations affected by COVID-19:


AA Meetings:

  • Visit https://aa.org/ for contacts
  • In person meetings have a limit of 10 with social distancing and masking in place
  • See "Narcotics Anonymous" for NA information

Autism Nova Scotia:

  • Contact: Rachel Whynot | 902-541-8233 | 902-514-7489 | southshore@autismns.ca
  • Autism Nova Scotia is offering new online/over-the-phone social programs:
    • Family Connections: 1st and 3rd Sunday of every month from 3:00-4:30pm.  If you are interested in joining, contact Rachel at southshore@autismns.ca
    • Teen/Adult Virtual Club: An online/over the phone social program to help provide social opportunities for teens and adults with autism. Wednesdays 5:00-6:30pm (Teens) 7:00-8:30pm (Adults)
    • Virtual Trivia Club: Video or phone call trivia games weekly on Tuesday afternoons. Tuesdays 1:00-2:00pm (Teens) 3:00-4:00pm (Adults)
    • If you would like to join one of these programs, or have questions please email Caitlyn at ctemple@autismns.ca
    • ANS will be updating virtual social programs throughout the month; please visit http://www.autismnovascotia.ca/social-and-inclusive-programming for updates
    • COVID-19 And Autism Related Resources : VISIT http://www.autismnovascotia.ca/covid19


Bridgewater Justice Centre:

  • Contact 902-543-4676 or visit https://www.courts.ns.ca/ 
  • Court matters are occurring remotely, no in-person participation.
  • Court inquiries: 902-543-4679. If members of the public have to do business with the Court, make an appointment.
  • Mandatory masks are required to enter the courthouse and Sheriff Services will screen everyone at the door before entry.
  • Collecting names and numbers at the front counter for contract tracing purposes. This practice will cease once we return to a recovery mode.
  • Court Administration Office is open and staffed Monday through Friday, 8:30am to 4:30pm


Canadian Mental Health Association:

  • Contact 902-466-6600 | 1-877-466-6606 | https://novascotia.cmha.ca
  • COVID-19 Wellness Resource Hub https://caringtogether-cmhans.ca
  • Contact them if you have resources to add to the Wellness Hub; such as:
    • Facebook events
    • Online recreational activities
    • Activities to help keep children occupied and help parents cope during the work-from- home, work-day
    • Healthy lifestyle tips and ideas
    • Self-Care resources, tips and ideas

Chester Transportation Society Community Wheels:

Community Cafe:

  • St Paul’s Lutheran Church Hall at 25 Phoenix Street, Bridgewater, is take out ONLY on Wednesdays from 5:00 to 5:30 p.m.
  • Contact through Community CAFE on Facebook

Community Links:

Correctional Services:

  • 902-543-4721 | https://novascotia.ca/just/Corrections/Community_Offices.asp
  • Offices are open and following Public Safety Guidelines.
  • Scheduling in-office and telephone appointments.
  • COVID screening takes place with all clients before entering office.
  • Masks are required for anyone entering the office.
  • Meetings with outside agencies are happening again while following safety protocols.
  • All offices equipped with proper PPE and cleaning supplies.


Department of Community Services:

  • General 902-543-5527 | Child Welfare 902-543-4554 | https://www.novascotia.ca/coms/department/
  • Child Protection remains an essential business function, and all Community Services offices are operational.
    • If someone suspects a case of child abuse or neglect, there is a duty to report, either through your local DCS office or by calling 1-866-922-2434.
  • Disability Support - All residential care facilities licensed under the Homes for Special Care Act - including Long Term Care Facilities and licensed Disability Support Program funded residences are open to essential visitors only following safety protocols in place.
  • All Care Coordinators are equipped with proper PPE and cleaning supplies.
  • DCS continues to pay core funding to Adult Service Centers and they, in turn, are supporting participants in the community.
  • DCS has increased amount of respite funding available in the Disability Support Program in order to help families get the support they need during these unusually challenging times.
  • Respite Services is making a policy exception to provide any family already in the Direct Family Support (DFSC) for Children or Flex Funding (Flex at home living with Family and Flex Independent) program with additional respite funding (above their current approved level)
    • This can be used to assist with support while schools and Day programs are closed
  • Support for Income Assistance Clients: Income Assistance moved back to vital teams for a minimum of two weeks.  This will mean a small number of staff at the office and remainder working from home.

  • Clients are still encouraged to reach out to their regular workers, leave a message if needed.  They can also contact the phone service.


Early Years:

  • 902-543-0850 | https://novascotia.ca/dhw/healthy-development/enhanced-home-visiting.asp
  • Western Zone Public Health Early Years staff are actively engaging in social distancing to minimize risk to families and communities
  • Continue provide Public Health support to families in the Western Zone
  • Effective March 17, 2020 modified service delivery to support families through remote communications rather than in person hospital and home visits
  • In hospital prenatal and postpartum Early Years Public Health screening will temporarily be suspended
  • Screens will be completed by telephone
  • Public Health Nurses (PHN’s) will use their assessment and judgement to determine if a postpartum home visit is deemed necessary to support the short term needs of families
  • For families currently engaged in the Enhanced Home Visiting Program Community Home Visitors will provide support by phone, email or through a virtual connection

Employment Solutions:

  • Suspended all in-person services
  • Appointments are possible via phone or online
  • More information call 1-866-711-0411 | 902-543-2479 | https://empsolutions.ca/


Food Banks/options:

  • Chester - 101 Valley Road | 902-275-5304 | open Wednesdays
  • Bridgewater - 150 Churchill Road | 902-543-1915 | open Tuesdays and Fridays 1:00 to 3:30pm
  • Liverpool - 134 Main Street, open Tuesdays 10:00am to 1:00pm
  • Lunenburg - 283 Lincoln Street | 902-634-4035 for order delivery only
  • Mahone Bay - 45 School Street | 902-624-0890 | open 2nd and 4th Tuesdays from 9:00-11:00am
  • New Germany - 4960 Highway 10 | open Wednesdays 10:00am-12:00pm
  • Food will be provided outside the building at all locations

Faith and Religion:

  • The Anglican Parish (Liverpool) have cancelled all worship, luncheons, meetings, gatherings of all sorts. Worship is being recorded and aired through Trinity's Facebook page and via YouTube - Cherry Workman.

Family Resource Centre:

  • The South Shore Family Resource Association’s family resource centres in Bridgewater, Queens, Shelburne and Digby are currently closed to the public
  • Staff are working at each centre on a rotational basis to provide support via e-mail/phone/text
    • Bridgewater – Better Together Family Resource Centre 902-543-3119
    • Liverpool – Queens Family Resource Centre 902-354-7176
    • Shelburne – King Street Family Resource Centre 902-875-3256
    • Digby – The Family Resource Centre 902-245-2300
  • Parenting Journey Programs – Lunenburg & Digby Counties only
    • Basic Needs:  Providing services to PJ families via phone, e-mail, text.  Families will have access to emergency supports such as gift cards, gas cards, bus tickets, food, school supplies etc.
  • Crisis Management:  Continue to provide support to our families via phone, e-mail, text, Facebook. 
    • Ensure only credible and relevant information is shared through social media. 
    • Keep updated on other organizations in the community and their capacity that we may need to send referrals to. 
    • We are working in partnership with the regional centres for education to ensure families have access to the online learning being sent out by the department of education this week. 
    • Providing support in supplies for home i.e. pencils/crayons/photocopies for those families who do not have access or limited access to internet

Freeman House:

  • Freeman House is working at individual, community and system levels with the most vulnerable youth & families of our communities in support of Nova Scotia Government #PreventionMeasures to flatten the curve on #COVID19 for all
  • To connect with Freeman House Youth Outreach, you can text, call or email:
  • To connect with Freeman House #Family Connections, you can text, call or email Natasha MacSween 902 398-1055 natashamacsween.fh@gmail.com   
  • To connect with Freeman House #Men’s Intervention, you can text, call or email Chris Hessian 902 521-7078chrishessian.fh@gmail.com
  • To connect with our local Housing First Housing Support/Homelessness Prevention Program, you can text, call or email Donette Getson 902 212-1055 donettegetson.fh@gmail.com
  • To connect with Freeman House #HousingSupport/Homelessness Prevention Program, contact Lisa Ryan at lisaryan.rhdc@gmail.com 
  • In-person Supported Access to #PrimaryHealthCare is not available at Freeman at this time. Existing patients can be supported via phone and have prescriptions fille



  • The Gambling support network is available 24/7 by calling 1-888-347-8888, or by going to the website https://gamblingsupportnetwork.ca/
  • They are connected with a clinical therapist either immediately or they are connected within 30 minutes
  • Ongoing appointments offered
  • Can request booklets of support for themselves or loved ones to be mailed to their homes
  • Gamblers Anonymous 902-252-3132


Harbour House:

  • Still working with the province and THANS for exact steps regarding the shelter and current clients
  • Stopped accepting in person donations
  • Limited visitors to staff and emergency services only
  • Support line available 24-7
  • Child and Youth and Outreach are working out of our offices at the shelter and have postponed all in person sessions, groups, and meetings until further notice
  • Facebook page will post updates and can receive messages
  • Offering counselling and services via phone, text, or email.
  • Contacts below:


Library: LCLC

  • Closed to the public
  • Bookmobile is still operating
  • Online reading selections to download

Lunenburg County Seniors Safety:


Mental Health and Addiction:

  • https://mha.nshealth.ca/en
  • Virtual appointments are encouraged
  • In-person visits are on a case to case basis
  • We are operating at a 25% capacity
  • Screening will take place at front desk for anyone that visits the location as well as two days prior through reminder calls for face-to-face visits
  • Social distancing (6 feet) practiced with clients and coworkers
  • Mandatory masking and visors for all staff
  • Medical masks will be provided to all clients and supports when entering the building
  • Groups are moving to virtual
  • Any and all questions can be directed to 902-543-5400
  • Opioid Use Treatment
    • TBA
  • ICAN (Conquer Anxiety and Nervousness) - Anxiety Program (18 plus years of age
    • People looking for help for anxiety and depression
    •  This program provides adults with a manual or access to a secure website, skill demonstration videos, and weekly telephone support from a coach
    • This service is private and confidential and offered through the Strongest Families Institute.
    • To self-refer please go to: https://login.strongestfamilies.com/folder/1963/
  • Strongest Families Institute is a not-for-profit corporation providing evidence-based services to children and families seeking help for mental health and other issues impacting health and well-being
    • Supporting families over the phone and Internet in the comfort and privacy of their own home.
    • Children and youth from 3-17 years of age:
      • Attention Deficit Hyperactivity Disorder
      • Oppositional Defiance Disorder
      • Anxiety Disorder
      • Nighttime Bedwetting *Dependent on funding
    • Self-referrals can be made during this high anxiety providing time http://strongestfamilies.com
  • The Mental Health Provincial Crisis Line is available 24 hours a day, 7 days a week to anyone experiencing a mental health or addictions crisis or someone concerned about them, by calling 1-888-429-8167 (toll free)
  • Wellness Clinic: Fishermen’s Memorial Hospital
    • Contact over the phone is strongly encouraged
    • If in person is necessary, social distancing will be practiced  
    • 1-902-634-8807 ex 171-3228
  • Therapy Assisted Online (TAO) Self-Help
    • https://taoconnect.org/what_is_tao/ns/
      • Calming your worry
      • Let go and be well
      • Interpersonal relationships and communication
      • Leave Your Blues Behind
      • Improving Your Mood
      • Evaluating Alcohol and other Drug Use
      • Pain Management


Narcotics Anonymus (NA):

National Student Loans:

  • 1-888-815-4514 | https://www.csnpe-nslsc.canada.ca/en/home
  • Government of Canada has announced its plan to pause the repayment of Canada Student Loans until September 30th, 2020, with no accrual of interest
  • Pending parliamentary approval, these measures will become effective March 30th, 2020
  • This will include pre-authorized debits

Native Council of NS:

  • 902-354-2751 | http://ncns.ca/
  • Contact with people through phone, email, Facebook, messenger, skype, etc.
    • APTEC Case Manager: Albert Conrad: 902-523-4052
    • CHIP Facilitator:  Diane Warner:  902-354-8177
    • Education Director:  April Hiltz:  aprilhiltz@eastlink.ca
    • Homelessness Facilitator:  Bonnie Francis: 902-350-2884
    • Rural Native Housing Officer:  Tim Labrador: 902-350-1590
    • Aboriginal Connection in Trades Apprenticeship: Soni Ann Keans: 902-350-6631

New Ross Family Resource Centre:

  • 902-689-2414 messages
  • Email Leanne Webb, Registered Dietitian, Manager of Nutrition and Prenatal Health Promotion, at nrfrcleanne@gmail.com
  • Email Diane Webber, Executive Director, at nrfrcnewross@hotmail.com
  • Currently closed to the public
  • Staff are working on site as well as from home
  • Check and like our Facebook page to see updates or visit http://nrfrc.ca/

NS Early Childhood Development Intervention Services:

  • 1 844-292-6730 | info@nsecdis.cahttps://www.nsecdis.ca/ 
  • Services offered via phone, email and video conferencing
  • Continuing to receive referrals through our Central Office
  • Developmental Interventionists will continue to be in touch with families to provide remote consultation on child development, family support, case coordination and transition support (including school and pre-primary transitions)

Nova Scotia Legal Aid:

  • Office is open by appointment only (no walk-ins).
  • Continue to do as much as possible remotely/by telephone; however, can do in-person appointments where necessary and safe to do so.
  • Staff and lawyers are working partially from home (rotating in-office schedule), but remain accessible by phone and email whether in office or at home.
  • Potential clients should continue to apply online at www.nslegalaid.ca or call numbers above if no access to internet.
  • Courts now require non-medical masks be worn in all common areas – more info: https://www.courts.ns.ca/News_of_Courts/COVID19_Preventative_Measures.htm


Our Health Centre:

  • 3769 Highway #3 | http://www.ourhealthcentre.ca/
  • Walk-in Clinic:
    • You must wear a mask. Please bring one with you.
    • No more “walk-in” appointments till further notice.
    • All appointments must be booked over the phone @ 1-902-273-2098
    • Tuesday, May 11,18 &2510am-2pm
    • Thursday, May 13, 20 & 27, 9:00am-1:00 pm and 4:30-8:30pm
    • Saturday, May 15 ,22, 299:00am-1:00pm
  • NSHA Primary Care Clinic (1st Floor):
    • Call 1-902-275-4414 , do not drop in​
  • NSHA Mental Health & Addiction Services (1st & 2nd Floors):
    • The Opioid Use Disorder Clinic on Monday afternoons will continue for now.
    • For other Mental Health & Addictions services please call the Bridgewater office intake line 1-902-543-5400 or 1-855-922-1122​
  • NSHA Continuing Care (2nd Floor):
    • Call the intake line  1-800-225-7225​
  • NSHA Public Health (2nd Floor):
    • Call  1-902-275-3581; 1-902-634-4014 or 1-902-543-0850​
  • NSHA Blood Clinic (1st Floor):
    • Call 1-902-527-5261
    • Blood collection will be at South Shore Regional Hospital - Monday-Friday 6:45 – 10:45 am. ​
  • NSHA Diabetic Clinic (1st Floor):
    • Call 1-902-624-7338 for an update on the satellite services​
  • NSHA Smoking Cessation Program (2nd Floor):
    • Call Caelin Campbell at 1-902-527-5083


Salvation Army

  • By appointment only
  • Call 1-902-543-0356


  • SchoolsPlus staff will continue to support students and families virtually or by phone.
  • Accepting referrals via SchoolsPlus Facilitator/Parent Navigator although no home visits will occur until the lockdown is over.
  • Working from schools or our homes, depending on what is needed. 
  • SchoolsPlus Facilitators/Parent Navigators:
    • Linda Jensen-Bridgewater, Newcombville, Petite Rivier and Mahone Bay Schools 902-521-9817 ljensen@ssrce.ca
    • Shannon Vincent-Queens County, Hebbville, Pentz and Mahone Bay 902-523-1451 svincent@ssrce.ca
    • Colleen Myra-New Germany, West Northfield and Chester Area 902-523-4360 cmyra@ssrce.ca


Second Story Women’s Centre:

Senior Wheels:

Service Canada:

  • Service Canada Centre Bridgewater is open for walk in clients who can not self-serve electronically.
  • Encourage clients to use online (www.canada.ca) and telephone channels
  • Outreach activities are available virtually

Souls Harbour:

  • Drop In Cafe is Closed
  • Bagged Lunches given out at the door for anyone in need
  • Monday, Tuesday, Thursday and Friday between 1 and 3
  • Must comply with social distancing 2 m or 6 feet at the door

 Shore Community Justice:

South Shore Sexual Health:

  • In-person presentations and events are temporarily limited
  • Compassionate items - depending on funding and grants. Includes some forms of contraception, pregnancy tests, emergency contraception, menstrual supplies, and gender-affirming items.
  • Drop-ins still permitted when open and appointments available.
  • Please do not drop in if you are coming from a high risk area or have been exposed to COVID. Contactless delivery or pick up can be arranged.
  • Door is locked. Ring doorbell and staff will perform COVID screening and invite you to sanitize your hands.


  • 902-275-5585 | info@sswap.ca | https://sswap.ca 
  • The building is closed to the public and all services are being offered virtually for participants enrolled in the program. 
  • Employees are working from home but are able to respond to emails. 
  • The telephone is checked daily for messages and calls are returned within 24 hours by the appropriate staff.



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